Contact Us

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Office hours: Monday - Friday 9am-3pm

Closed weekends and all Federal Holidays

 

           

123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

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Return Policy

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Return Policy

RETURN POLICY
Orders are accepted for exchange, except promotional sale code/clearance items. All promotional code/flash/clearance sale items are final sale. No exceptions. 

Items must be returned within 14 days of receiving your product. Items must be in new, unused, and salable condition with all tags attached. You must have prior authorization from PakPak before returning your item, by simply emailing sales@pakpakbyvictoria.com, for the return mailing address, and to confirm whether an exchange or store credit is required. Please include your order number when e-mailing. No order confirmation form is needed, as we are a paperless company.
 
There is no restocking fee. Return shipping to be paid by customer. Incorrectly shipped items must be claimed within 7 days of receiving your product in order to ensure proper credit. Any store credit issued will expire 30 days from issue date.
Items returned without authorization will be disposed of without credit being issued or freight being reimbursed.
 
SWIMWEAR
All SALE/CLEARANCE swimwear is final sale. No exceptions. ALL of REGULAR PRICED swimwear is non-refundable, only exchangeable. Please email sales@pakpakbyvictoria.com for any questions. 


 
LOSSES & DAMAGES
Damaged or faulty items must be claimed within 7 days of receiving your product in order to ensure proper credit. Report your claim for lost items within 14 days from the order date in order to ensure proper credit. Please email us via Email section to report.